Frequently Asked Questions
Everything you need to know about your BERNY timepiece.
What kind of movements do BERNY watches use?
BERNY watches utilize high-precision movements, primarily sourced from reputable Japanese manufacturers like Seiko (SII) and Miyota, ensuring reliability and long-term accuracy.
How long does shipping take and is it tracked?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 7-15 business days depending on your location. A tracking number is provided via email once the package departs.
Are BERNY watches water-resistant?
Most of our watches feature water resistance ratings from 3ATM to 20ATM. Please check the specific product description for the depth rating before exposing your watch to water or diving.
What is your return and warranty policy?
We offer a 30-day return policy for unused items in original packaging. Additionally, every BERNY watch comes with a 12-month limited warranty covering manufacturing defects.
What materials are used in BERNY watch cases and crystals?
We prioritize durability by using surgical-grade 316L stainless steel for our cases and, on many models, scratch-resistant sapphire crystal or hardened mineral glass.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods through our secure checkout gateway.